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IS / Application Support (SAP)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Moldova
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
IS / Application Support (SAP): Providing first-line support for business application systems in a global satellite communications organization with an accent on incident handling, service requests, and user-facing troubleshooting. Focus on diagnosing basic issues, escalating complex incidents, and maintaining stable application operations for users worldwide.

Location: Chișinău, Moldova; onsite at a centrally located office

Company

hirify.global Networks develops satellite communication solutions for connectivity on Earth and in space, including digital inclusion, in-flight connectivity, and advanced SATCOM systems.

What you will do

  • Provide initial response and troubleshooting for business application systems.
  • Handle incidents and service requests and support daily application operations.
  • Diagnose basic user issues, resolve them where possible, and escalate more complex cases.
  • Communicate clearly with global users and collaborate with the Business Applications team.
  • Help maintain stable and continuous application availability.

Requirements

  • Entry-level profile with experience in IS, application support, or help desk considered an advantage.
  • Knowledge of SAP is required.
  • Experience supporting application systems in a corporate or global environment.
  • Strong technical orientation and ability to learn enterprise systems quickly.
  • Good written and spoken English for working with global users.

Nice to have

  • Knowledge of Salesforce.
  • Familiarity with service management tools such as SysAid.

Culture & Benefits

  • Competitive compensation package and additional bonuses for personal life events.
  • Flexible lunch and sports bonus, private medical insurance with dental and vision coverage.
  • Training, professional development, certification support, and continuous learning opportunities.
  • Additional financial support for medical cases and enhanced maternity and paternity leave benefits.
  • Recognition and employee referral programs, corporate events, sports activities, and team building.
  • Daily snacks and refreshments at the office, with a collaborative environment and exposure to global best practices.

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