обновлено 25 дней назад
IS / Application Support (SAP)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IS / Application Support (SAP): Providing first-line support for business application systems in a global satellite communications organization with an accent on incident handling, service requests, and user-facing troubleshooting. Focus on diagnosing basic issues, escalating complex incidents, and maintaining stable application operations for users worldwide.
Location: Chișinău, Moldova; onsite at a centrally located office
Company
Networks develops satellite communication solutions for connectivity on Earth and in space, including digital inclusion, in-flight connectivity, and advanced SATCOM systems.
What you will do
- Provide initial response and troubleshooting for business application systems.
- Handle incidents and service requests and support daily application operations.
- Diagnose basic user issues, resolve them where possible, and escalate more complex cases.
- Communicate clearly with global users and collaborate with the Business Applications team.
- Help maintain stable and continuous application availability.
Requirements
- Entry-level profile with experience in IS, application support, or help desk considered an advantage.
- Knowledge of SAP is required.
- Experience supporting application systems in a corporate or global environment.
- Strong technical orientation and ability to learn enterprise systems quickly.
- Good written and spoken English for working with global users.
Nice to have
- Knowledge of Salesforce.
- Familiarity with service management tools such as SysAid.
Culture & Benefits
- Competitive compensation package and additional bonuses for personal life events.
- Flexible lunch and sports bonus, private medical insurance with dental and vision coverage.
- Training, professional development, certification support, and continuous learning opportunities.
- Additional financial support for medical cases and enhanced maternity and paternity leave benefits.
- Recognition and employee referral programs, corporate events, sports activities, and team building.
- Daily snacks and refreshments at the office, with a collaborative environment and exposure to global best practices.
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