Ecommerce Business Analyst (Ecommerce)

Location: Hilversum, Netherlands; hybrid work with a 60:40 office/remote policy. Work from abroad is permitted for up to 2 weeks per year.

Company

hirify.global is a retail brand focused on ecommerce, omnichannel customer experiences, and store operations.

What you will do

• Provide weekly and monthly reporting to support business decisions.
• Create insights on conversion, web and app traffic, returns, profitability, and other ecommerce KPIs.
• Build dashboards for daily operations and trade analysis, present findings, and train business users.
• Set targets, monitor progress, analyze impact, and identify improvements to critical KPIs.
• Participate in forecasting and budgeting while supporting retail and omnichannel growth.
• Translate business and BI/IT needs into requirements and liaise with business stakeholders, technology teams, consultants, suppliers, and end users.

Requirements

• Bachelor’s or Master’s degree in Business Analytics, Analytics, Business Studies, or a related field.
• At least 4 years of omnichannel or ecommerce experience in a retail or B2C environment, including analyst, business controller, or project management work.
• Experience with digital technologies, omnichannel marketing, ecommerce solutions, dashboards, and analytical environments such as Looker, Tableau, Google Analytics, or SAP.
• Strong analytical, stakeholder management, presentation, project collaboration, and business-technology liaison skills.
• Understanding of finance fundamentals, including P&L, and proficiency with Microsoft Office, especially PowerPoint and Excel.
• Excellent written and spoken English is required.

Culture & Benefits

• Hybrid work with a 60:40 office and remote working policy.
• 25 days of annual leave, with the option to buy or sell up to 4 additional days.
• Possibility to work from abroad for up to 2 weeks per year.
• Travel allowance for commuting costs.
• Access to hirify.global Academy training and professional development programs.
• Employee product discounts of 25%, with additional promotional discounts on selected occasions.

Hiring process

• Short application without a motivation letter.
• Live interview or interviews.
• Offer, digital contract, onboarding, and development journey.