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4 дня назад

Workplace Coordinator (AI)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Workplace Coordinator (AI): Managing front-of-house and day-to-day workplace operations for Infoblox’s Mexico City Center of Excellence with an accent on access control, vendor coordination, employee services, and onsite events. Focus on standardizing workplace workflows, resolving facilities and safety issues, supporting onboarding and offboarding, and using AI-enabled tools to improve service consistency.

Location: Onsite at the Mexico City Center of Excellence, Mexico City, Mexico

Company

hirify.global provides cloud-first networking and security solutions used by organizations including 70% of the Fortune 500.

What you will do

  • Lead front-of-house operations and serve as the primary workplace contact for employees, visitors, candidates, vendors, and building partners.
  • Coordinate workplace inquiries, service requests, wayfinding, onboarding and offboarding logistics, mail, shipping, receiving, and equipment returns.
  • Manage building services, access control, visitor badges, security processes, maintenance escalations, and regular workplace walkthroughs.
  • Coordinate local vendors for catering, pantry and coffee services, supplies, shipping, and office operations while monitoring service quality and costs.
  • Use ServiceNow or equivalent tools and AI-enabled solutions such as Copilot or BloxMate to organize workflows, summarize feedback, and create playbooks.
  • Support onsite all-hands meetings, leadership visits, customer meetings, and culture and community events.

Requirements

  • 2–4 years of experience in facilities, workplace operations, office coordination, hospitality, or related customer-facing operations.
  • Experience running office operations, including front-of-house services, access control, vendors, supplies, mail and shipping, and meeting-room readiness.
  • Experience working with building management and external vendors on maintenance, safety, and workplace comfort issues.
  • Strong organization, customer service, communication, prioritization, follow-through, and escalation skills.
  • Spanish and English bilingual fluency is required for communication with local and global stakeholders.
  • Comfort with Microsoft 365, Outlook, Teams, ServiceNow or similar ticketing tools, and visitor or desk-booking systems; a bachelor’s degree in business, hospitality, facilities management, or a related field is preferred.

Culture & Benefits

  • Inclusive environment focused on bold ideas, curiosity, creativity, and continuous learning.
  • Mentorship and onboarding support through the Blox Buddies community.
  • Opportunity to help implement global workplace standards and contribute to an AI-ready hybrid-workplace strategy.
  • Equal opportunity employment and consideration without regard to legally protected characteristics.

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