27 минут назад
Onsite Client Training Consultant (Auto/Mate DMS)
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Описание вакансии
Текст:
TL;DR
Onsite Client Training Consultant (Auto/Mate DMS): Delivering onsite and remote implementation training and consulting for dealership sales and finance applications with an accent on system setup, business process alignment, and customer enablement. Focus on guiding Auto/Mate DMS installations, building custom reports and dashboards, and monitoring training completion during installation weeks.
Location: Virtual US; travel required approximately 75% of the time, with onsite and remote client training.
Company
provides data and software services that connect and manage vehicle lifecycle experiences for automotive businesses and other asset-related industries.
What you will do
- Deliver onsite consultation and training during new Auto/Mate Enterprise Software installations.
- Advise dealership management on system setup, software usage, business plans, industry practices, processes, and applicable laws.
- Gather operational data from dealership management to support decision-making and reporting.
- Help customers create custom reports and dashboards for their reporting needs.
- Monitor progress and ensure completion of the onsite training plan during installation week.
Requirements
- 3–5+ years of dealership Fixed Ops experience, including management in Sales and/or Finance departments.
- Strong experience delivering training and presentations in group and one-on-one settings.
- Excellent communication skills, including effective phone communication.
- Ability to travel onsite approximately 75% of the time.
- Bachelor’s degree or an equivalent combination of education and experience.
Nice to have
- 2–5+ years of onsite implementation experience.
- Prior Auto/Mate DMS experience.
- Proficiency with Microsoft Office Suite.
- Bilingual English/Spanish communication skills.
Culture & Benefits
- Full-time role within a global software and data services company.
- Work includes regular travel, client interaction, and opportunities to support dealership operational improvements.
- Equal opportunity employment practices are followed.
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