4 дня назад
Online Reputation Team Lead (Cybersecurity)
3 300 - 4 500€
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Online Reputation Team Lead (Cybersecurity): Leading a team responsible for user communication, sentiment monitoring, reporting, and online reputation projects with an accent on sensitive communications, stakeholder alignment, and risk mitigation. Focus on managing complex brand situations, analyzing sentiment data, and scaling communication procedures and templates.
Location: Remote, with a work-from-almost-anywhere policy
Gross salary: €3,300–€4,500 per month, depending on skills and experience
Company
is a global cybersecurity brand providing digital security products and services.
What you will do
- Lead a team of five online reputation specialists handling user communication across online channels.
- Manage sentiment monitoring, reporting, and online reputation projects.
- Handle sensitive situations that may negatively affect the brand and coordinate communication strategies.
- Collaborate with Product, Legal, PR, and Customer Service to maintain consistent messaging.
- Represent online reputation in product development and launches, identifying and mitigating potential risks.
- Develop standard procedures and communication templates and turn sentiment trends into improvement areas.
Requirements
- Excellent written and verbal communication skills, with the ability to create clear, concise, and persuasive messages.
- Proven experience in PR, communications, or online reputation.
- Systematic problem-solving skills for unstructured and undefined situations.
- Analytical thinking and willingness to investigate macro- and micro-level details.
- Strong understanding and practical use of Reddit, Facebook, and X.
Nice to have
- Experience managing and mentoring people.
- Knowledge of the cybersecurity landscape and current trends.
Culture & Benefits
- Learning time, conferences, online learning platforms, and books for professional development.
- Health insurance, online workouts, physical coaching, and regular mental health checks.
- Choice of technical equipment and work tools.
- Yearly workation, team gatherings, team-building events, and company celebrations.
- Work-life balance with additional vacation days based on tenure.
- Premium accounts for employees, family, and friends.
Hiring process
- Introductory conversation.
- Technical task or interview.
- Meeting the team followed by next steps.
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