6 дней назад
Sr. Support Engineer, SAP Basis
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Support Engineer, SAP Basis (SAP Basis/SAP HANA): Providing remote support for mission-critical SAP applications, troubleshooting complex issues, and developing, testing, packaging, and delivering fixes with an accent on SAP HANA architecture, system administration, and database performance. Focus on resolving critical defects across integrated SAP environments, supporting S/4HANA implementations, and advising global clients through a 24x7x365 support organization.
Location: Remote – Mexico
Company
provides enterprise software support, managed services, and Agentic AI ERP solutions for Oracle, SAP, and VMware software.
What you will do
- Provide remote functional and technical support for mission-critical SAP applications and multiple SAP modules.
- Research, troubleshoot, and resolve complex customer issues using expert SAP knowledge.
- Develop, test, package, and deliver application break fixes for critical product defects.
- Create scripts to identify, analyze, and correct data issues.
- Advise assigned accounts on SAP customizations, implementations, upgrades, and best practices.
- Collaborate with virtual support teams and contribute to diagnostic tools and knowledge-sharing methods.
Requirements
- 10+ years of relevant SAP experience, particularly with SAP Basis.
- System administration experience with at least two of Linux, Solaris, AIX, HP-UX, or Windows.
- Working knowledge of Oracle, MS-SQL, DB2, Sybase, or SAP HANA databases.
- Expertise in SAP HANA architecture, landscape design, installation, upgrades, performance tuning, and system migration.
- Experience with SLT installation and technical configuration, database sizing and performance, SAP maintenance, patching, and architecture.
- Fluent English speaking, reading, and writing; strong client-facing communication and troubleshooting skills.
Nice to have
- SAP certifications.
- Experience with the SAP SWPM tool.
- Knowledge of SAP Industry Solutions, Country Specific Solutions, global implementations, or consulting.
- Fluency in an additional language.
Culture & Benefits
- Full-time remote work from a home-based office in a virtual environment.
- Participation in a global customer support organization operating 24x7x365, including occasional evening, weekend, and holiday work.
- Culture centered on innovation, collaboration, client success, and community impact.
- Compensation, bonuses, and benefits aligned with skills and performance.
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