Senior Business Analyst (Salesforce)

Location: Milwaukee, Wisconsin, USA — onsite position

Company

hirify.global manufactures construction, mining, forestry, and industrial heavy equipment and operates facilities, distributors, and dealerships in more than 140 countries.

What you will do

• Partner with business stakeholders to capture requirements, priorities, customer journey maps, and strategic roadmaps.
• Design and document CRM, sales, CPQ, and commercial business processes from Lead to Order.
• Build Salesforce reports and dashboards to track commercial performance and progress.
• Identify process improvements and innovations across sales and related business functions.
• Translate and groom requirements for downstream technical teams through product launch and support.
• Coordinate user and system testing, analyze results, lead meetings, and support application users.

Requirements

• Bachelor’s degree in Information Technology, Business Management, or a related field.
• At least 10 years of experience in Product Management, Solution Architecture, or Business Analysis; at least 10 years in Digital Sales Enablement and CPQ.
• Experience with CRM systems, Salesforce administration, Salesforce CPQ, account management, opportunity management, lead conversion, reporting, and dashboards.
• Strong process engineering, re-engineering, optimization, analytical, communication, and stakeholder facilitation skills.
• Familiarity with Agile delivery, DevOps platforms, epics, user stories, features, and requirements traceability.
• Knowledge of construction and mining businesses and hirify.global’s sales cycle, plus familiarity with Salesforce Agentforce and Identity and Access Management.

Culture & Benefits

• Work in a diverse, inclusive, ambitious, and innovative environment.
• Contribute to hirify.global’s sustainability and clean-energy initiatives.
• Opportunity to develop skills and career in a global heavy-equipment manufacturer.