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AI/ML Support Engineer
150 000 - 220 000$
Описание вакансии
Текст:
TL;DR
AI/ML Support Engineer (AI): Building and improving technical support systems for AI/ML workloads with an accent on low-level infrastructure and ML engineering. Focus on shipping impactful code, debugging customer issues, building scalable tooling, and closing feedback loops to enhance the platform.
Location
Location: New York; London or Stockholm; San Francisco
Company
is a startup building the next infrastructure layer for AI, with a $4.65B valuation and $300M+ ARR, backed by General Catalyst and Redpoint Ventures.
What you will do
- Ship code that fixes bugs, builds features, and automates improvements for all users.
- Work directly with customers to debug, optimize, and architect AI/ML workloads.
- Build scalable systems including tooling, dashboards, and automated workflows for efficient support.
- Close the feedback loop by translating customer patterns into platform improvements.
- Contribute to open source projects and create technical content to support the community.
Requirements
- Location: Must be based in New York, London, Stockholm, or San Francisco
- Experience in either low-level infrastructure (operating systems, networking, distributed systems) or AI/ML engineering (model training, inference optimization, GPU work).
- Strong automation mindset to eliminate manual processes.
- Clear communication skills for customer interaction and internal collaboration.