6 дней назад
Risk Subject Matter Expert (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Risk Subject Matter Expert (Risk Operations/iGaming): Managing complex and sensitive risk cases for Playtech’s Brazilian managed services operation with an accent on risk-based decision-making, payments expertise, and operational quality. Focus on analyzing emerging risks, improving policies and processes, mentoring risk analysts, and collaborating with Compliance, Product, Payments, Data, and Customer Operations.
Location: São Paulo, Brazil
Company
develops gaming software, services, content, and platform technology for regulated and regulating markets across B2B and B2C businesses.
What you will do
- Act as the Risk Operations subject matter expert for complex, high-risk, and sensitive cases.
- Provide risk-based decisions and serve as the primary escalation point.
- Support the Risk Desk Manager with operational excellence, quality standards, and risk reporting.
- Review and improve risk policies, procedures, and operational frameworks.
- Analyze emerging risks, customer activity, and operational trends to recommend improvements.
- Identify automation and efficiency opportunities, mentor analysts and team leaders, and collaborate with Compliance, Product, Payments, Data, and Customer Operations.
Requirements
- Fluent English required.
- Fluent Brazilian Portuguese required.
- At least 2 years of experience in a similar role.
- Excellent knowledge of risk and payments.
- Strong decision-making, communication, and leadership skills.
- Collaborative approach and ability to coach and share knowledge.
Culture & Benefits
- Supportive and collaborative work environment.
- Professional growth and development opportunities.
- Commitment to innovation and excellence.
- Diverse and inclusive workplace.
- Comprehensive benefits and competitive compensation.
Hiring process
- Submit an up-to-date resume in English.
- Include a brief motivation letter describing career goals and current experience.
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