обновлено 13 дней назад
Cloud R Analyst (Azure)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Cloud R Analyst (Azure): Managing production infrastructure and enterprise applications in a hybrid Melbourne role with an accent on Azure, AKS, ServiceNow issue triage, and deployment automation. Focus on troubleshooting complex technical issues, maintaining cloud environments, supporting web application deployments, and coordinating scheduled upgrades and customer go-lives.
Location: Melbourne, Australia; hybrid work
Company
develops enterprise software and ERP solutions that connect people, processes, and technology through data, AI, and cognitive computing.
What you will do
- Triage issues across the organization and manage ServiceNow tasks.
- Manage production infrastructure and provide subject-matter-expert support to teams outside IT.
- Support automation of web application deployments.
- Troubleshoot and maintain software applications, investigating complex technical issues.
- Follow escalation paths and service-level agreements while managing multiple priorities.
- Support occasional scheduled weekend deployments, upgrades, maintenance activities, and customer go-lives.
Requirements
- Strong technical aptitude in modern IT infrastructure, cloud technologies, and enterprise applications.
- Hands-on experience with Microsoft Azure, including Azure Kubernetes Service.
- Knowledge of Microsoft Windows Server and Active Directory administration.
- Familiarity with Microsoft SQL Server and SQL/database administration concepts.
- Strong analytical, troubleshooting, problem-solving, decision-making, organizational, and customer-service skills.
- Ability to learn quickly, adapt to changing technologies, and collaborate effectively.
Nice to have
- Experience creating or maintaining PowerShell scripts and other automation tools.
- Exposure to Kubernetes, containerized environments, and automation technologies.
- Experience with GitHub Actions or AWS.
Culture & Benefits
- Health and wellness benefits.
- Mentorship, continuing education, LinkedIn Learning, and career development programs.
- Education support programs that vary by geography.
- Inclusive global workplace with a focus on collaboration and partnership.
- Work-life balance policies and support for international relocation and permanent residency processes.
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