2 ΠΌΠ΅ΡΡΡΠ° Π½Π°Π·Π°Π΄
Partnership Support Officer (Fintech)
ΠΠ°ΠΊΠ°Π½ΡΠΈΡ ΠΈΠ· Hirify Global, ΡΠΏΠΈΡΠΊΠ° ΠΌΠ΅ΠΆΠ΄ΡΠ½Π°ΡΠΎΠ΄Π½ΡΡ
tech-ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΉΠΠ»Ρ ΠΌΡΡΡΠ° ΠΈ ΠΎΡΠΊΠ»ΠΈΠΊΠ° Π½ΡΠΆΠ΅Π½ Plus
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Partnership Support Officer (Fintech): Supporting employee loan products through customer correspondence, data management, document administration, and coordination with HR partners and internal divisions with an accent on operational accuracy, troubleshooting, and partner support. Focus on organizing loan documentation, resolving product-related issues, guiding HR partners through data templates, and preparing operational reports.
Location: Jakarta, Indonesia
Company
operates in the financial technology sector and provides employee loan products supported by HR partnerships.
What you will do
- Enter, organize, archive, and maintain employee loan data and documents.
- Handle email, letter, and phone correspondence with employee loan customers.
- Troubleshoot employee loan product issues and help provide solutions to HR partners and customers.
- Coordinate with product, engineering, legal, and other internal divisions to address partner needs.
- Guide HR partners in completing employee loan data templates and follow up on outstanding documents.
- Prepare reports and office documents while supporting additional administrative tasks.
Requirements
- Bachelorβs degree from a reputable university with a minimum GPA of 3.0.
- At least 2 years of work experience.
- Proficient written and spoken English.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Strong attention to detail.
Culture & Benefits
- Contract-based engagement.
- Cross-functional collaboration with product, engineering, legal, and other teams.
- Opportunity to support financial products and HR partner operations.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β