Senior DevOps Engineer Engineer (Diagnostics & Service)

Location: Hsinchu, Taiwan; occasional on-site service activities may be required

Company

hirify.global develops semiconductor manufacturing equipment and related customer-support capabilities.

What you will do

• Lead and support complex technical problem solving, service escalations, repairs, and recovery actions.
• Analyze equipment, diagnostic, process, and machine-data information.
• Develop and maintain internal diagnostic, automation, monitoring, and data tools using Python.
• Apply DevOps practices including version control, testing, CI/CD, release management, deployment, monitoring, and documentation.
• Translate field-service needs into technical and digital requirements and improve service procedures based on field feedback.
• Work with Customer Support, engineering, software, data, infrastructure, and customer stakeholders; train and coach engineers.

Requirements

• Bachelor’s degree in electrical, mechatronics, mechanical, computer, software engineering, or a related technical field, or equivalent technical experience.
• Relevant experience in technical engineering, equipment support, diagnostics, automation, or Customer Support.
• Semiconductor industry experience is required.
• Hands-on Python programming and DevOps experience, including Git, code review, automated testing, CI/CD, deployment, monitoring, and documentation.
• Experience with complex equipment, troubleshooting, service procedures, process improvement, and cross-functional or matrix organizations.
• Strong written and spoken English is required.

Nice to have

• Experience with machine data, monitoring systems, APIs, databases, cloud or web applications, or AI-enabled diagnostic tools.
• Experience with technical training, coaching, knowledge management, or procedure development.
• Experience with diagnostic or service applications in high-availability industrial environments.
• Technical competence in electronics, mechatronics, pneumatics, hydraulics, mechanical engineering, or semiconductor process technology.

Culture & Benefits

• Cross-functional collaboration across Customer Support, D&E, Integration, software, data, infrastructure, and customer organizations.
• Customer-facing support, technical workshops, and occasional on-site service work.
• Training, coaching, technical documentation, and reusable tools are part of the role.
• hirify.global promotes an inclusive and diverse workforce as an equal opportunity employer.