6 дней назад
Student Social Media Agent (Social Media)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Student Social Media Agent (Social Media): Managing social media conversations for clients and turning customer questions, complaints, and positive reviews into helpful interactions with an accent on communication, multilingual writing, and customer care. Focus on solving varied customer issues, maintaining a sharp eye for spelling and detail, and coordinating flexible availability around studies.
hirify.globaln">Locatn: Hybrid work based at the Antwerp campus; availability during daytime, evenings, or weekends may be required.
hirify.globaln">Company
A blended agency where experts in strategy, technology, data, content, creatn, and marketing build brand and customer experiences in multidisciplinary teams.
What you will do
- Manage social media conversatns for clients and their customers.
- Respond to questns and positive reviews in an enthusiastic, helpful manner.
- Handle complaints and work to turn negative customer experiences into positive ones.
- Find clear answers to both simple and complex customer questns.
- Work independently while collaborating with campus colleagues and external teams.
Requirements
- Current college or university student available for at least 6 hours per week.
- Long-term availability during school vacatns and throughout the coming year.
- Strong written communicatn skills in Dutch and French, with comfortable communicatn in English.
- Excellent communicatn skills, a customer-oriented mindset, and a proactive attitude.
- High attentn to detail, spelling accuracy, and problem-solving skills.
- Availability must be specified in advance; the role has no fixed working hours.
Nice to have
- Experience in social media management.
Culture & Benefits
- Flexible scheduling designed to fit around studies.
- Collaboratn with colleagues across multiple disciplines and access to an internatnal expert network.
- Hybrid working arrangements agreed with the team.
- 32 vacatn days based on a 40-hour work week, including compensatory leave.
- Hospitalisatn insurance, mobility optns, and an end-of-year bonus after six months.
- Annual personal training budget of €3,000, plus healthy snacks, lunch optns, and campus events.
Hiring process
- Submit an up-to-date CV with availability and a cover letter including the graduatn date.
- Participate in a virtual introductn, followed by a conversatn with the team lead.
- Meet potential colleagues and visit the campus before receiving a contract.
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