Director, Fraud (Crypto/Web3)

TL;DR

Director, Fraud (Crypto/Web3): Building and scaling fraud operations, risk policies, and incident-response programs for a regulated digital-asset platform with an accent on user protection, compliance, and operational performance. Focus on designing AI/ML-supported detection systems, investigating root causes, and mitigating complex fraud, abuse, and market-manipulation risks across financial products.

Location: United States. Hybrid work is available at hub offices, while employees outside hub areas may work remotely; all employees must onboard in person at an office location.

Salary: $162,500–$250,000 base salary in New York, excluding discretionary bonus and equity.

Company

hirify.global is a publicly traded crypto and Web3 platform providing secure digital-asset products and services to individuals and institutions in more than 70 countries.

What you will do

• Develop and execute fraud-risk strategies across products while minimizing impact on legitimate customers.
• Own fraud KPIs, operational capacity, queue health, reporting, and executive- and board-level risk communications.
• Lead cross-functional fraud incident response, investigations, root cause analyses, and durable systemic remediation.
• Partner with product managers and data scientists to design detection rules, prevention features, and operational tooling.
• Oversee platform-usage policies and coordinate with legal, compliance, regulators, and industry stakeholders.
• Manage and mentor geographically distributed fraud operations teams.

Requirements

• 12+ years of experience in trust and safety, fraud risk management, and compliance within financial services, including digital assets.
• Experience building and scaling fraud programs and operational teams in regulated financial environments.
• Deep knowledge of ACH, card, digital-asset fraud, BSA/AML, KYC, Reg E, Reg Z, and card-network rules.
• Experience managing fraud incidents, conducting root cause analyses, and improving operational KPIs.
• Experience with event-contract, prediction-market, or derivatives fraud risks, CFTC oversight, and market-manipulation detection.
• Experience with AI/ML fraud detection, model explainability, auditability, and incident-management tooling.

Nice to have

• CFE, CAFS, or another relevant fraud certification.
• Hands-on experience with payment rails, bank integrations, and digital-asset or fintech regulatory frameworks.
• Experience with NYDFS cybersecurity requirements and regulatory engagements involving U.S. or international regulators.
• Passion for crypto.

Culture & Benefits

• Hybrid or remote work options in the United States depending on proximity to a hub office.
• Comprehensive health plans and a 401(k) with company matching.
• Discretionary annual bonus and new-hire equity grant.
• Paid parental leave and flexible time off.
• Work with geographically distributed teams and cross-functional stakeholders.