Working Student Knowledge Management

TL;DR

Working Student Knowledge Management (AI and Microsoft 365): Supporting knowledge sharing across Expert Services by developing content, maintaining digital repositories, and contributing to AI-enabled knowledge management tools with an accent on content governance, user enablement, and documentation quality. Focus on preparing knowledge content, analyzing user feedback and metrics, and identifying knowledge gaps across technology-driven environments.

Location: Hybrid work in Essen, Hannover, or Munich, Germany

Company

hirify.global Digital Technology drives hirify.global’s digital transformation and develops technology solutions supporting the energy transition across Europe.

What you will do

• Support the development and implementation of knowledge management content and projects.
• Organize and maintain knowledge repositories, databases, training materials, learning journeys, wikis, and intranet portals.
• Prepare communication campaigns and initiatives related to knowledge sharing.
• Contribute to AI-enabled knowledge management tools through content preparation, testing, and user feedback analysis.
• Monitor knowledge management metrics and research industry trends and best practices.
• Identify knowledge gaps, improve documentation quality, and collaborate with stakeholders on solutions.

Requirements

• Currently enrolled as a full-time student in business administration, information science, or a related field.
• Strong organizational skills, attention to detail, and the ability to work independently and collaboratively.
• Excellent written and verbal English communication skills.
• Proficiency in Microsoft 365, including Teams, SharePoint, Outlook, Excel, and PowerPoint.
• Ability to organize and maintain digital content repositories and communicate with different stakeholders.
• Good presentation skills and a strong willingness to learn new digital tools.

Nice to have

• German language skills.
• Experience with AI tools such as Copilot or ChatGPT.
• Prior experience in knowledge management or communications.

Culture & Benefits

• Hybrid work combining office collaboration with focused work from home.
• Flexible working hours designed to support balancing university and part-time work.
• 30 days of paid vacation per year plus Christmas Eve and New Year’s Eve off.
• Individual learning opportunities and development support.
• Market-based remuneration and access to collaboration, learning, and networking communities.