обновлено 25 дней назад
Program Manager (Cash Transfers)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Program Manager (Cash Transfers): Owning end-to-end field operations for cash-transfer programs in Mozambique with an accent on enrollment, payment delivery, field-team management, safeguarding, and partner coordination. Focus on building scalable, tech-enabled program models, troubleshooting mobile-money payments, managing operational risk, and using data to improve delivery.
Location: Maputo or Nampula, Mozambique, with extensive travel to program sites including Nampula, Sofala, and Maputo
Company
delivers large-scale unconditional cash transfers and develops technology-enabled aid programs for people living in poverty.
What you will do
- Own enrollment, verification, payment delivery, performance targets, and continuous improvement for one or more Mozambique programs.
- Coordinate with telecom and mobile-money partners, troubleshoot delayed payments, and manage fraud, operational, security, and safeguarding risks.
- Hire, train, coach, and manage field staff while building team capacity, accountability, and morale.
- Maintain relationships with government counterparts, donors, telecom operators, community partners, and local coordination forums.
- Lead survey design, analyze operational data, maintain program documentation, and inform decisions with the global Data team.
- Support country strategy and develop, test, and refine scalable technology-enabled program models with the Product team.
Requirements
- 5+ years of management experience in a high-performance, fast-paced environment, ideally including management of managers.
- Strong project management, problem-solving, analytical, communication, and follow-through skills.
- High proficiency in Excel and the ability to work with incomplete or messy datasets.
- Player-coach mindset with the ability to combine strategic ownership and hands-on field execution.
- Fluency in Portuguese and English is required.
- Comfort working in both rural and urban field environments; a master's degree is preferred.
Nice to have
- Experience in cash-transfer programming, social protection, humanitarian response, or a related field.
- Experience developing partnerships, supporting fundraising, or reporting to institutional funders.
Culture & Benefits
- Candid, analytical, and non-hierarchical working culture.
- High ownership and opportunities for professional growth.
- Commitment to safeguarding recipients, staff, and partners, with zero tolerance for exploitation, abuse, and harassment.
- Compensation follows Mozambique salary bands, with a no-negotiation policy to support pay equity.
- Background, reference, criminal-record, and sanctions checks may be conducted.
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