Customer Service Officer
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Customer Service Officer (Customer Service): Managing formal quotations and project status monitoring with an accent on cross-functional coordination between customers, subcontractors, and project engineers. Focus on optimizing documentation preparation and ensuring high-quality communication across all project stakeholders.
Location: Onsite in Shanghai (Jiading), China
Company
is one of the world's leading expert organizations, employing nearly 44,000 people globally to provide independent expert services for a safer world.
What you will do
- Prepare and distribute formal project quotations.
- Monitor and update current project statuses.
- Assist Project Managers and Engineers with the preparation of essential documentation.
- Coordinate communication between customers, subcontractors, and internal account and project managers.
- Perform additional duties as assigned by the Line Manager.
Requirements
- College degree or higher.
- Proficiency in both Mandarin and English is required.
- Strong customer-oriented mindset and excellent communication skills.
- Attention to detail and a high sense of quality.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Culture & Benefits
- Competitive comprehensive compensation and benefits package.
- Opportunity to work independently and take on significant responsibility early on.
- Access to various career development options and continuous professional investment.
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