11 Π΄Π½Π΅ΠΉ Π½Π°Π·Π°Π΄
Head of Content Quality Team
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Head of Content Quality Team (Social Discovery): Leading and developing the Content Quality Operations department to ensure content availability, safety, and quality across platforms with an accent on operational excellence and KPI management. Focus on optimizing moderation processes, increasing automation, and ensuring high-quality content sufficiency across multiple markets.
Location: Remote (within Georgia)
Company
is a global group of social discovery companies focused on solving loneliness and disconnection through innovative social entertainment platforms.
What you will do
- Lead and develop the Content Quality Operations department, including Sufficiency, Moderation, Client Protection, and Compliance teams.
- Ensure sufficient volume and high quality of content across all markets to enable sustainable business growth.
- Drive continuous improvements in content quality, moderation accuracy, and customer protection processes.
- Own and monitor departmental KPIs to implement initiatives that improve operational and business results.
- Optimize processes, increase automation, and enhance overall operational efficiency.
- Partner with cross-functional stakeholders to align operations with the company's strategic and commercial objectives.
Requirements
- Experience leading and developing high-performing, accountable teams.
- Proven track record in operational excellence and KPI ownership.
- Ability to drive process optimization and automation.
- Must be based in Georgia.
Culture & Benefits
- Full-time remote work opportunity within the specified location.
- 28 calendar days of annual vacation and 7 additional wellness days per year.
- Referral bonuses up to $5,000 for successful candidates.
- 50% reimbursement for professional training, international conferences, and meetings.
- Health benefits including up to $1,000 gross annual compensation for insurance or medical fees.
- Workplace organization support with equipment or co-working reimbursement up to $1,000 every 3 years.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β