Office Manager (Healthcare)

Location: Onsite in the Cork office, Ireland. Candidates must demonstrate a pre-existing right to work and travel within the EU.

Company

hirify.global develops technology and services that support public services, healthcare providers, governments, police forces, housing providers, and local authorities.

What you will do

• Manage the day-to-day clinical and operational activities of diabetic eye screening programmes.
• Coordinate patient records, screening capacity, venue bookings, rotas, grading results, and programme timelines.
• Oversee screening and grading staff, including attendance, performance management, recruitment, induction, appraisals, and professional development.
• Maintain failsafe processes, patient care pathways, health and safety procedures, risk assessments, incident management, and business continuity plans.
• Support the Programme Manager in achieving service objectives, KPIs, workforce competency, and training goals.
• Work with multidisciplinary teams and stakeholder organisations to improve service quality and delivery.

Requirements

• Previous experience in diabetic retinopathy screening, grading, administration, healthcare, or a similar patient-focused service.
• Management experience, including performance management of teams and individuals.
• Minimum of a pass Leaving Certificate or equivalent.
• Strong written and verbal communication skills, with the ability to work calmly and sensitively with diabetic patients and stakeholders.
• IT literacy, experience with bespoke screening database software, and knowledge of information governance.
• Pre-existing right to work and travel within the EU is required; documentary evidence will be requested.

Nice to have

• Proficiency in Irish or another language.
• Experience initiating and managing organisational change.
• Experience with service improvement and healthcare programme administration.

Culture & Benefits

• Work supporting public services and healthcare programmes that aim to reduce new blindness caused by diabetic retinopathy.
• Opportunities to contribute to training, education, continued professional development, and service improvement.
• Inclusive equal-opportunities environment with reasonable adjustments available during recruitment.
• Employment is subject to satisfactory vetting, references, occupational health checks, and, where applicable, Garda Vetting.