updated 2 months ago
Business Salesforce Administrator (Salesforce)
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Job description
Text:
TL;DR
Business Salesforce Administrator (Salesforce): Managing day-to-day administration and optimization of the Salesforce platform with an accent on user management, system configuration, and business process automation. Focus on designing Salesforce Flows, building actionable reports and dashboards, and improving operational efficiency through platform scalability.
Location: Jubei City, Taiwan
What you will do
- Manage Salesforce user accounts, roles, profiles, and security access to ensure appropriate system permissions.
- Act as the primary point of contact for user support, troubleshooting system issues and data-related concerns.
- Develop and maintain training materials and user guides to promote Salesforce adoption and best practices.
- Configure custom fields, objects, page layouts, record types, and validation rules.
- Create and maintain reports and dashboards that provide actionable business insights.
- Design, build, and maintain Salesforce Flows and workflow automations to reduce manual effort.
Requirements
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
- 2+ years of experience administering Salesforce or a similar CRM platform.
- Experience with Salesforce configuration, reporting, dashboards, and Flow automation.
- Strong understanding of Salesforce security, user management, and access controls.
- Excellent troubleshooting, problem-solving, and communication skills.
- Location: Must be based in Jubei City, Taiwan
Nice to have
- Salesforce Administrator Certification.
- Experience supporting Sales Cloud and Service Cloud environments.
- Experience working with cross-functional business teams.
- Knowledge of Salesforce data management and data quality best practices.
Culture & Benefits
- Comprehensive health and well-being programs, including medical claims and group insurance.
- Retirement plans.
- Paid vacation and holidays.
- Tuition assistance programs.
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