Business Salesforce Administrator (Salesforce)

Location: Jubei City, Taiwan

What you will do

• Manage Salesforce user accounts, roles, profiles, and security access to ensure appropriate system permissions.
• Act as the primary point of contact for user support, troubleshooting system issues and data-related concerns.
• Develop and maintain training materials and user guides to promote Salesforce adoption and best practices.
• Configure custom fields, objects, page layouts, record types, and validation rules.
• Create and maintain reports and dashboards that provide actionable business insights.
• Design, build, and maintain Salesforce Flows and workflow automations to reduce manual effort.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• 2+ years of experience administering Salesforce or a similar CRM platform.
• Experience with Salesforce configuration, reporting, dashboards, and Flow automation.
• Strong understanding of Salesforce security, user management, and access controls.
• Excellent troubleshooting, problem-solving, and communication skills.
• Location: Must be based in Jubei City, Taiwan

Nice to have

• Salesforce Administrator Certification.
• Experience supporting Sales Cloud and Service Cloud environments.
• Experience working with cross-functional business teams.
• Knowledge of Salesforce data management and data quality best practices.

Culture & Benefits

• Comprehensive health and well-being programs, including medical claims and group insurance.
• Retirement plans.
• Paid vacation and holidays.
• Tuition assistance programs.