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People Operations HR Representative
Job description
Text:
TL;DR
People Operations HR Representative (HR Operations): Delivering employee support and HR lifecycle services for employees across Taiwan, China, Singapore, and Malaysia with an accent on accurate transactions, onboarding, and customer-focused advisory. Focus on identifying root causes, implementing data-driven process improvements, and coordinating regional and global HR projects.
Location: Hsinchu, Taiwan
Company
develops advanced semiconductor manufacturing systems and operates a global workforce supported by regional People Operations teams.
What you will do
- Serve as the first point of contact for employee HR inquiries across Taiwan, China, Singapore, and Malaysia.
- Handle HR transactions and employee-service requests using accurate, timely, and end-to-end service practices.
- Manage onboarding and employee lifecycle activities, including new-hire orientation and stakeholder coordination.
- Identify root causes and implement data-driven improvements to increase operational efficiency and service quality.
- Support regional and global projects and maintain process documentation and best practices.
- Provide training, knowledge sharing, and day-to-day guidance to support team capability.
Requirements
- 1–3 years of experience in an HR-related area.
- Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
- Fluent English and Mandarin, including verbal and written communication skills.
- Customer-focused mindset with strong interpersonal and problem-solving skills.
- Proactive, optimistic, open-minded approach to routine work and issue resolution.
Culture & Benefits
- Fast-paced, collaborative People Operations environment.
- Opportunity to learn from experienced HR professionals and develop HR operations expertise.
- Work with stakeholders across functions and multiple Asian markets.
- Inclusive and diverse workplace with equal employment opportunity.