2 months ago
Software TPM (B2B2C, F&B SaaS)
Vacancy from Hirify Global, list of international tech companiesPlus is required to make matches and apply
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Job description
Text:
TL;DR
Software Technical Program Manager (B2B2C): Driving the planning, building, and scaling of Table Management and Food Ordering products with an accent on global partner integrations and multi-stakeholder orchestration. Focus on designing API-driven ecosystems for the F&B industry, resolving complex technical blockers, and optimizing restaurant front-of-house operations.
Location: Hybrid in Taipei City, Taiwan
Company
provides the inline platform, powering front-of-house operations and global partner integrations for the F&B and hospitality sector.
What you will do
- Translate product vision into executable roadmaps for Table Management System (TMS) and Food Ordering (FO) product lines.
- Lead cross-functional programs from planning to execution, managing product backlogs, release planning, and Scrum cycles.
- Own the end-to-end partner integration lifecycle, including scoping, API documentation, and E2E testing for booking platforms and POS systems.
- Serve as the primary technical counterpart for global partners across various regions and time zones.
- Analyze F&B domain metrics and merchant feedback to refine product priorities and roadmap execution.
Requirements
- 5+ years of experience in Technical Product or Program Management.
- Proven track record building B2B or B2B2C SaaS software, preferably in F&B or hospitality.
- Hands-on experience with REST APIs, Webhooks, and third-party integration lifecycles.
- Strong stakeholder management skills to align executives, engineering, and external partners.
- Must be based in Taipei City, Taiwan for a hybrid work arrangement.
- English proficiency for technical communication with global partners.
Nice to have
- Experience with payment gateways (Stripe, TapPay) and digital wallets.
- Knowledge of Omnichannel CRM or messaging systems like Intercom or Zendesk.
- Familiarity with Global Distribution Systems (GDS) used in airline or hotel booking.
- Experience with multi-market product delivery, localization, and regional compliance.
- Experience using product analytics for data-driven prioritization.
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