Software TPM (B2B2C, F&B SaaS)

Location: Hybrid in Taipei City, Taiwan

Company

hirify.global provides the inline platform, powering front-of-house operations and global partner integrations for the F&B and hospitality sector.

What you will do

• Translate product vision into executable roadmaps for Table Management System (TMS) and Food Ordering (FO) product lines.
• Lead cross-functional programs from planning to execution, managing product backlogs, release planning, and Scrum cycles.
• Own the end-to-end partner integration lifecycle, including scoping, API documentation, and E2E testing for booking platforms and POS systems.
• Serve as the primary technical counterpart for global partners across various regions and time zones.
• Analyze F&B domain metrics and merchant feedback to refine product priorities and roadmap execution.

Requirements

• 5+ years of experience in Technical Product or Program Management.
• Proven track record building B2B or B2B2C SaaS software, preferably in F&B or hospitality.
• Hands-on experience with REST APIs, Webhooks, and third-party integration lifecycles.
• Strong stakeholder management skills to align executives, engineering, and external partners.
• Must be based in Taipei City, Taiwan for a hybrid work arrangement.
• English proficiency for technical communication with global partners.

Nice to have

• Experience with payment gateways (Stripe, TapPay) and digital wallets.
• Knowledge of Omnichannel CRM or messaging systems like Intercom or Zendesk.
• Familiarity with Global Distribution Systems (GDS) used in airline or hotel booking.
• Experience with multi-market product delivery, localization, and regional compliance.
• Experience using product analytics for data-driven prioritization.