20 дней назад
Engagement Manager (Cybersecurity)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engagement Manager (Cybersecurity): Driving the utilization of behavioral biometric solutions for top-tier financial institutions in Latin America with an accent on post-sales strategy and customer outcomes. Focus on managing high-value portfolios, solving complex fraud challenges, and bridging the gap between technical teams and executive stakeholders.
Location: Lima, Perú
Company
is an AI-driven behavioral biometrics company that protects users and global enterprises from fraud and cyber threats by analyzing human-device interactions.
What you will do
- Manage risks to the efficacy of the solution for a portfolio of strategic customers.
- Act as the single point of contact for general consulting, incident reporting, and escalations.
- Lead project teams through remediation paths and communicate expectations to Solution Delivery and Threat Analyst teams.
- Conduct Customer Business Reviews for top executives to review achievements and plan project timelines.
- Collaborate with Strategic Account Managers to identify and explore new sales opportunities.
- Oversee project coordination, developed work breakdown structures, and track milestones for new use cases.
Requirements
- 8+ years of post-sales consulting experience in cybersecurity, fraud, payments, or technology.
- Bachelor’s degree in a STEM subject or quantitative discipline.
- Expert ability to use data quality concepts and tools to resolve client issues.
- Advanced organizational and project management skills.
- Fluent in English and Spanish (written and spoken).
Nice to have
- Proficiency in Portuguese.
Culture & Benefits
- Opportunity to work in a vibrant, fast-growing startup environment.
- High-impact role acting as a trusted advisor to top-tier financial institutions.
- Collaborative culture requiring an entrepreneurial spirit and extreme ownership.
- Engagement with highly technical internal teams including Data Scientists and Threat Analysts.
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