Analyst, Technical Solutions (Digital Payments)

Location: São Paulo, Brazil; hybrid work with office attendance determined by the Hiring Manager

Company

hirify.global provides payment technology connecting consumers, merchants, financial institutions, and governments across more than 200 countries and territories.

What you will do

• Serve as the technical reference for digital solutions within the LAC Client Services organization.
• Manage and troubleshoot escalated technical issues with product development, product management, and operations teams.
• Provide implementation assistance to developers working with digital payment solutions.
• Support service-provider certification, customer onboarding, and API integration certification.
• Participate in requirements, design, and rollout of new products and services.
• Partner with sales and client-facing teams to build technical and business relationships.

Requirements

• At least 2 years of professional experience with a Bachelor’s or advanced degree.
• Experience with API technologies and systems integration, including XML, SOAP, JSON, and REST.
• Experience with e-commerce platforms, shopping cart technologies, or payment gateways.
• Strong SQL, problem-solving, organization, and resolution-management skills.
• Knowledge of mobile payments, NFC, tokens, secure elements, contactless payments, QR codes, cloud-based payments, and chip cards.
• Fluent English and Spanish are required.

Nice to have

• Portuguese language skills.
• Familiarity with PCI DSS.
• Understanding of TLS/SSL, cryptographic and hash algorithms, digital certificates, and keys.
• Client-facing experience and strong customer communication skills.

Culture & Benefits

• Opportunity to work on payment technology used at global scale.
• Collaboration across product, technology, sales, operations, and client services functions.
• Hybrid work arrangement with office attendance confirmed by the Hiring Manager.