обновлено 7 дней назад
Visa Pay Customer Acquisition Lead (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Visa Pay Customer Acquisition Lead (Fintech): Designing and executing scalable customer acquisition strategies across direct, bank-led, and partner channels in multiple geographies and segments with an accent on onboarding quality, KYC compliance, and channel performance. Focus on managing frontline teams and agencies, optimizing CAC and conversion funnels, and building acquisition playbooks with banking partners.
Location: Hybrid in Kinshasa, Democratic Republic of Congo; regular travel for field engagement and partner management is required.
Company
is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.
What you will do
- Develop and execute customer acquisition plans across channels, geographies, segments, and partners.
- Manage direct acquisition teams and external agencies against volume, quality, and customer acquisition cost targets.
- Design and implement bank-led acquisition playbooks with issuer partners, branches, and relationship managers.
- Improve onboarding quality, including enrollment completion, KYC compliance, and qualified customer handoff.
- Track and optimize CAC, conversion rates, channel productivity, and funnel leakage.
- Collaborate with marketing and activation teams while providing market insights to improve positioning, messaging, and channel effectiveness.
Requirements
- Bachelor’s degree with 5+ years of relevant experience, or an advanced degree with 2+ years of relevant experience.
- Experience in customer acquisition, field sales, channel management, or growth roles.
- Proven experience managing frontline teams or external partners against defined targets.
- Strong commercial acumen, analytical decision-making, stakeholder management, problem-solving, and communication skills.
- Ability to develop structured playbooks and train field teams effectively.
- Ability to lead in-person training sessions, monitor field performance, and travel regularly for field engagement.
Nice to have
- Experience in fintech, digital payments, or mobile money ecosystems.
- Experience scaling acquisition channels in emerging markets.
- Strong analytical and reporting capabilities.
- Experience working in multi-channel acquisition environments.
Culture & Benefits
- Hybrid work arrangement with office attendance determined by the hiring manager.
- Opportunity to work on payments technology at global scale.
- In-person collaboration with banking partners, field teams, and external agencies.
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