2 months ago
Bilingual Field Quality Engineer (Manufacturing)
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Job description
Text:
TL;DR
Bilingual Field Quality Engineer (Manufacturing): Addressing market quality issues through regional improvement activities with an accent on customer pain points and product analysis. Focus on on-site emergency response, inspection of returned products, and conducting warehouse audits to optimize operations.
Location: Must be based in Fontana, CA or Clarksville, TN
Company
Global leader in technology dedicated to creating innovative solutions for a better life across home appliances, media entertainment, and vehicle solutions.
What you will do
- Identify customer pain points through SVC riding and support product improvements.
- Respond to quality issues on-site and lead emergency response activities.
- Inspect and analyze returned products and deliver findings to business units.
- Conduct warehouse audits to improve operational efficiency.
- Train inspectors on the analysis of returned products.
Requirements
- Bachelor's degree in Quality Engineering or Mechanical Engineering.
- Bilingual proficiency in Korean and English.
- 5 years of experience in manufacturing quality.
- Physical ability to lift up to 25 lbs and stand/bend for up to 12 hours per shift.
Culture & Benefits
- Comprehensive medical, dental, vision, and prescription benefits with no-cost employee premiums.
- 401(k) Retirement Savings Plan with company matching and immediate vesting.
- Generous Paid Time Off (PTO) program including sick leave and company holidays.
- Performance-based Short-Term Incentives.
- Mental health resources and personal fitness goal incentives.
- Paid parental leave and support for families with children having developmental challenges.
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