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2 months ago

IT Technical Account Manager (MSP)

8 333 - 10 000$
Work format
onsite
Work type
fulltime
Grade
senior
English
b2
Country
US
This vacancy is from Hirify.Global listVacancy from Hirify Global, list of international tech companies
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Job description

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TL;DR
IT Technical Account Manager (MSP): Managing technical accounts and providing strategic IT consultancy for clients within a managed services provider environment with an accent on technology roadmaps and infrastructure deployments. Focus on delivering high-level technical consultations, developing scopes of work, and mentoring IT engineers to ensure client satisfaction and growth.

Location: Beaverton, Oregon

Salary: $100,000–$120,000 base + Bonus

Company

hirify.global is a provider of IT workforce and managed services solutions.

What you will do

  • Conduct in-depth quarterly technical consultations for IT clients at an advanced level.
  • Provide technical guidance during the sales cycle to help clients shape their technology roadmaps using the Maturity Model.
  • Collaborate with other Technical Account Managers to draft and develop scopes of work for IT hardware and application deployments.
  • Lead strategic planning discussions and client meetings to ensure account retention and growth.
  • Guide, train, and develop IT Engineers across the support team.
  • Build trusted-advisor partnerships with clients, sales teams, and the IT service desk.

Requirements

  • Prior work experience within a Managed Services Provider (MSP) environment is essential.
  • Relevant IT credentials such as Network+, MCP, MCA, or MCSE, along with cloud and firewall certifications.
  • Strong technical background suitable for a consultative "virtual CIO" role.
  • Solid familiarity with Microsoft enterprise solutions and broad general IT expertise.
  • Outstanding communication skills and experience explaining technical products to non-technical clients.
  • Sponsorship is not available for this position.

Nice to have

  • Previous leadership or management experience.

Culture & Benefits

  • Full benefits package.
  • Performance-based bonuses.
  • Contract-to-hire employment path.
  • Collaborative environment working closely with sales and technical teams.

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