Sales Operations Specialist (Fintech)

Salary: $167,000 USD plus equity

Company

hirify.global is a remote-first SaaS company providing subscription monetization infrastructure for mobile applications, with RC Capital developing financial services for app developers.

What you will do

• Own the RC Capital customer lifecycle from lead screening and sales through onboarding, support, disputes, and account management.
• Manage inbound and outbound opportunities, run sales cycles, and maintain a high-volume customer portfolio.
• Monitor funnel composition, conversion speed, drop-off points, campaign performance, and pipeline quality for executives and stakeholders.
• Partner with Product, Sales, Support, Finance, Marketing, Legal, Operations, and Data on customer needs, regulatory questions, and roadmap priorities.
• Build automations and workflow improvements that reduce manual support effort and improve customer experience.
• Develop and refine risk-management strategies across the sales lifecycle, including fraud and compliance-adjacent workflows.

Requirements

• 3+ years of client-facing experience in sales, account management, or customer support.
• 1–2 years of marketing or growth experience with campaigns, content, CRM outreach, and performance tracking.
• Experience closing and managing a high volume of client relationships.
• Strong analytical, written, verbal, organizational, and process-improvement skills.
• Comfort working with CRM, support, analytics, and productivity tools such as Salesforce, Notion, Linear, Zendesk or Intercom, and Google Analytics.
• Availability to work overlapping hours with US time zones; comfort handling disputes, risk issues, ambiguity, client calls, data reviews, and cross-functional planning.

Nice to have

• Experience with payment operations, fraud or risk workflows, or compliance-adjacent processes.
• Exposure to mobile applications or embedded finance.
• Experience using AI tools and building automations.

Culture & Benefits

• Fully remote and flexible work environment across a distributed international team.
• Competitive equity with a 10-year exercise window for vested options.
• Suggested annual time off of 4–5 weeks for rest and recharge.
• $2,000 USD workspace setup budget.
• $1,000 USD annual continuous-learning stipend.