Senior Account Manager (DACH)

TL;DR

Senior Account Manager (DACH) (SaaS/HR Tech): Managing and expanding a strategic portfolio of high-value DACH accounts through upselling, cross-selling, and proactive outbound campaigns with an accent on commercial ownership, customer discovery, and expansion revenue. Focus on building pipeline independently, negotiating complex deals, improving net revenue retention, and coordinating with Customer Success, Marketing, RevOps, Product, and Leadership.

Location: Remote within Germany, with flexible working in the Cologne area as the local team presence develops. Work from anywhere for up to four weeks per year.

Salary: €70,000–€85,000 per year.

Company

Talent management software provider offering an integrated platform covering recruiting, HR information systems, and performance management for organizations worldwide.

What you will do

• Own and grow a portfolio of strategic, high-value accounts across the DACH region.
• Manage inbound expansion requests and create outbound campaigns to generate upsell and cross-sell opportunities.
• Lead expansion deals from opportunity identification through negotiation and close.
• Run impact-driven discovery conversations focused on customer value and long-term growth.
• Partner with Customer Success, Marketing, RevOps, Product, and Leadership to improve account health, forecasting, and go-to-market execution.
• Maintain accurate pipeline management, CRM hygiene, and deal documentation.

Requirements

• Professional fluency in German and strong English communication skills.
• Proven Account Management experience in a SaaS or technology environment.
• Demonstrated ability to independently build, manage, and close a sales pipeline.
• Strong commercial judgment, customer-first orientation, negotiation, and relationship-building skills.
• Excellent forecasting, pipeline management, and CRM discipline.
• Proactive, entrepreneurial approach with strong ownership of results.

Nice to have

• Experience selling a suite or multi-product offering.
• Experience with HubSpot.

Culture & Benefits

• Flexible remote work with a local team presence in the Cologne area.
• International and diverse working environment.
• €1,500 annual learning budget.
• Pension scheme and wellness or fitness benefits.
• Country-specific holiday policies, home office budget, allowance, and company MacBook.