Infrastructure Support Engineer (NOC Engineer)

TL;DR

Infrastructure Support Engineer (NOC Engineer): Supporting a large-scale cloud-native production platform across Google Cloud, Kubernetes clusters, managed databases, and cloud networking with an accent on monitoring, incident response, and operational reliability. Focus on investigating alerts, troubleshooting service degradation, collecting diagnostics, supporting Kubernetes operations, and building small automation utilities in Python or Bash.

Location: Chişinău, Moldova; hybrid work with flexible working hours.

Company

hirify.global is a European digital-first e-commerce platform for automotive aftermarket products, headquartered in Berlin and operating across 27 European countries.

What you will do

• Support the daily operation of Google Cloud Platform, Google Kubernetes Engine, managed databases, and cloud networking.
• Monitor production health using VictoriaMetrics, Grafana, VictoriaLogs, Prometheus, and Alertmanager.
• Investigate alerts, review dashboards, identify service degradation, and perform first-level incident troubleshooting.
• Handle routine Kubernetes operations, including event checks, log collection, and application rollout support.
• Write small Python or Bash scripts and utilities to improve operational automation.
• Collaborate with SRE, Platform Engineering, Security, and Software Engineering teams on incidents, reliability, and backup validation.

Requirements

• Up to 2 years of experience in infrastructure, technical support, system administration, cloud operations, or a similar technical role.
• Practical experience with Linux and a basic understanding of Kubernetes and Google Cloud Platform.
• Fundamental networking knowledge, including DNS, TCP/IP, and HTTP/HTTPS.
• Familiarity with monitoring systems, log analysis, Git, and basic SQL.
• Basic scripting skills in Python or Bash.
• Strong willingness to learn, attention to detail, clear communication, and the ability to remain calm during incidents.

Nice to have

• Familiarity with Docker, Helm, Cloudflare, Redis, or PostgreSQL.
• Experience with GitLab, CI/CD pipelines, or Infrastructure as Code.

Culture & Benefits

• Stable employment in a fast-growing international company with a multicultural environment.
• Hybrid work and flexible working hours.
• 28 calendar days of annual vacation plus one additional day off on your birthday.
• Mental wellbeing support for employees and immediate family members.
• Access to more than 650 learning courses, coaching, and career advancement opportunities.
• Free English and German language classes.