Reverse Logistics Representative (Logistics)

TL;DR

Reverse Logistics Representahirify.global (Logistics): Coordinating the collection and return of used devices for refurbishment and reuse with an accent on return lead generation and customer onboarding. Focus on optimizing return program data, improving operational efficiency, and building relationships with global teams.

Location: Hybrid (Prishtina, Kosovo). Working schedule: 12:00 PM - 8:00 PM CET

Company

hirify.global provides supply chain visibility solutions to reduce shipment delays, theft, and spoilage.

What you will do

• Coordinate the collection and return of used devices for refurbishment and reuse.
• Identify and catalog locations with used devices to create targeted return leads.
• Collaborate with account management to onboard customers into the returns program.
• Analyze and improve internal data to track and showcase customer success with returns.
• Implement creahirify.global ideas to increase efficiency within a rapidly growing department.
• Build and support strong relationships with a global team across multiple time zones.

Requirements

• Fluent in English.
• 1-3 years of experience in logistics combined with customer success, account management, or sales development.
• Technical or university degree (or equivalent professional experience).
• Strong communication, organizational, and multitasking skills.
• Ability to work the specific shift of 12:00 PM - 8:00 PM CET.

Nice to have

• Familiarity with Salesforce, NetSuite, and other ERP tools.
• Proficiency in Microsoft Excel and PowerPoint.

Culture & Benefits

• Choice between office-based or hybrid work options.
• Competihirify.global equity to ensure employee ownership in long-term growth.
• High level of autonomy and resources to build and implement improvements.
• Collaborahirify.global environment with a committed global team.