Packet Portfolio Product Analyst

TL;DR

Packet Portfolio Product Analyst (Pricing and Commercial Analytics): Developing product and pricing analytics for a telecommunications packet portfolio with an accent on revenue, margin, churn, segmentation, and reporting. Focus on transforming complex datasets into commercial recommendations, optimizing pricing and costing models, and building reliable dashboards for senior decision-making.

Location: Hybrid role based in Sofia, Bulgaria

Company

hirify.global operates critical fibre networks and delivers reliable, scalable connectivity infrastructure for businesses, communities, and economies.

What you will do

• Own analytics for the packet portfolio, tracking revenue, margin, churn, market segments, and sales performance.
• Develop KPIs, segmentation, churn and trend analyses, and post-campaign measurement.
• Build and improve dashboards and reporting using SQL, Excel, Power BI, and Salesforce.
• Analyze customer behavior, market trends, product performance, and competitive positioning to support pricing optimization.
• Evaluate costing models, improve data integrity in Salesforce, and identify revenue and margin improvement opportunities.
• Present actionable insights and executive-ready recommendations while collaborating with Product, Finance, Sales, Pricing, and Strategy teams.

Requirements

• 1–3 years of experience in data analysis, pricing, finance, or a related field.
• Bachelor’s degree in Finance, Economics, Analytics, Operations Management, or a related discipline.
• Advanced proficiency in Microsoft Excel and G Suite applications.
• Working knowledge of Salesforce.com and/or telecommunications data systems.
• Strong understanding of pricing and financial metrics, including NPV, IRR, payback period, and margin.
• Strong analytical, communication, problem-solving, organizational, and cross-functional collaboration skills.

Nice to have

• Understanding of packet portfolio products and customer use cases.
• Postgraduate qualifications such as an MBA.
• Experience with Salesforce CPQ.

Culture & Benefits

• Hybrid working environment.
• Competitive compensation with an annual incentive plan.
• 25 days of paid time off, one floating day, and two volunteer days annually.
• Health and life insurance.
• Meal vouchers and employee assistance programs covering mental health, wellbeing, and medical support.