Associate Chief of Staff, CEO & COO Office

TL;DR

Associate Chief of Staff, CEO & COO Office (Strategy & Operations): Supporting executive operating rhythms, strategic planning, cross-functional priorities and Board-level decision-making in a global software business with an accent on structured analysis, executive communication and measurable execution. Focus on designing operating mechanisms, solving ambiguous business problems, and applying AI and automation to improve the speed, quality and scalability of executive-office workflows.

Location: London, United Kingdom; hybrid work

Company

hirify.global is a global software company serving designers, retailers and manufacturers across customizable products and spaces, including kitchen and bath, furniture, windows, doors and flooring.

What you will do

• Operate and improve the CEO, COO and Executive Leadership Team rhythm of business, including agendas, pre-reads, decisions, actions and follow-through.
• Coordinate quarterly Board preparation and support OKR development and performance reporting across business units and functions.
• Support annual strategic planning by building models, frameworks, business cases and operating plans.
• Lead selected CEO and COO priorities from problem definition through execution, coordinating stakeholders and removing blockers.
• Produce executive-ready decision papers, Board inputs, ELT updates and structured narratives from complex information.
• Identify and implement practical AI-enabled workflows, automation, reusable templates and knowledge assets.

Requirements

• 3+ years at a top-tier management consulting firm or equivalent high-performance environment, with experience in strategy execution and operating improvement.
• Strong structured problem-solving, commercial and financial acumen, and the ability to connect strategy, operating plans, KPIs and business performance.
• Advanced analytical skills, including spreadsheet modelling, data interpretation and data storytelling.
• Excellent written, verbal and visual communication skills, including the ability to prepare executive materials under time pressure.
• Strong programme and project management skills covering multi-workstream planning, dependencies, risks, issues and benefits.
• Demonstrable use of AI tools to improve productivity, analytical quality or operating effectiveness, with sound judgement, discretion and integrity.

Nice to have

• Experience in B2B SaaS, ERP, design or manufacturing software, or data-rich product businesses.
• Exposure to a private-equity-backed environment.

Culture & Benefits

• Flexible and autonomous working supported by collaborative colleagues and leaders.
• Culture built on openness, trust, respect, curiosity and ownership.
• Opportunities to work across strategy, operations, finance, product, go-to-market and transformation.
• Direct exposure to CEO, COO, Executive Leadership Team and Board-level priorities.
• Focus on professional growth, inclusion and learning from mistakes.