Supply Chain Quality Officer (Pharmaceutical Quality)

Location: Onsite in El Jadida, Morocco

Company

A global pharmaceutical company focused on developing and delivering medicines and vaccines.

What you will do

• Ensure distribution center operations comply with GMP, GDP, quality standards, and Moroccan regulatory requirements.
• Manage deviations, CAPAs, change controls, risk assessments, training, commitments, and inspection readiness.
• Lead investigations into product quality incidents, complaints, temperature excursions, and other quality events.
• Support batch disposition, product returns, quarantine alerts, market actions, and recall-related activities.
• Provide quality oversight for third-party logistics providers, contractors, warehouses, and service providers.
• Maintain quality procedures and documentation, monitor quality metrics, and drive continuous improvement with cross-functional partners.

Requirements

• Doctor of Pharmacy degree or an equivalent pharmacist qualification recognized in Morocco.
• At least 4 years of pharmaceutical industry experience in a GMP- and/or GDP-regulated environment.
• Practical experience with quality systems, including deviations, CAPAs, change controls, investigations, risk management, complaints, or audits.
• Working knowledge of GMP, GDP, pharmaceutical regulations, SOPs, records management, and compliance programs.
• Strong written and verbal communication skills in English, French, and Arabic.
• Analytical, problem-solving, communication, and prioritization skills, plus proficiency in Microsoft Office.

Nice to have

• Experience as a Responsible Pharmacist, Qualified Person, or Quality Representative.
• Experience with regulatory, customer, or corporate quality audits and inspections.
• Knowledge of temperature-controlled supply chains and cold-chain product management.
• Experience with eQMS, Veeva Vault, SAP, TrackWise, or similar systems.
• Training in Quality Risk Management, Root Cause Analysis, Lean, Six Sigma, or continuous improvement.

Culture & Benefits

• On-premise work within a regulated pharmaceutical supply chain environment.
• Collaboration with Supply Chain, Regulatory Affairs, Commercial Operations, Global Quality, and external partners.
• Strong focus on quality, compliance, data integrity, patient safety, and continuous improvement.
• Equal opportunity employment in accordance with applicable legislation.