обновлено 5 дней назад
Employee Relations Specialist (HR)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Employee Relations Specialist (HR): Managing employee relations cases and workplace investigations for U.S.-based employee populations in San José, Costa Rica, with an accent on employment law, risk assessment, and confidential documentation. Focus on conducting fact-finding and interviews, advising managers and employees, and improving case management processes with AI-enabled tools.
Location: San José, Costa Rica
Company
operates globally connected sites that manufacture medicines and support the development of life-science therapies.
What you will do
- Manage employee relations cases from intake through resolution, ensuring timely, consistent, and compliant outcomes.
- Conduct and support workplace investigations through fact-finding, interviews, evidence review, and documentation.
- Partner with HR Business Partners, managers, Legal, and Ethics & Compliance to assess risk and resolve workplace issues.
- Guide managers and employees on employee relations processes, policies, disciplinary matters, and workplace concerns.
- Maintain confidential, accurate, audit-ready case documentation and identify trends through case analysis.
- Support process improvements, reporting initiatives, and the adoption of employee relations technologies and AI-enabled tools.
Requirements
- 3–5 years of experience in Employee Relations, HR investigations, or a related field supporting U.S.-based employee populations.
- Hands-on experience managing employee relations cases and workplace investigations from intake through resolution.
- Strong knowledge of U.S. employment laws and regulations, including EEO, Title VII, ADA, FMLA, and retaliation-related matters.
- Excellent written and verbal communication skills in English and Spanish are required.
- Experience with HR case management systems such as Workday, ServiceNow, or similar platforms.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Law, or a related field.
Nice to have
- Experience in a multinational, matrixed, or shared services environment.
- Experience with Workday, ServiceNow, or similar HR case management platforms.
Culture & Benefits
- Agile career opportunities and a dynamic working culture.
- Inclusive and ethical workplace.
- Compensation programs recognizing high performance.
- Benefits vary depending on the role and location.
- Culture based on collaboration, accountability, excellence, passion, and integrity.
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