Partner Success Manager (AI)

TL;DR

Partner Success Manager (AI/HealthTech): Managing the health, performance, and execution of a partner ecosystem to maximize lead flow and growth with an accent on partner operations, co-selling, and enablement. Focus on optimizing partner-sourced lead conversion, managing partner economics, and aligning product feedback from partners to internal teams.

Location: Hybrid (NYC, Boston, Utah) or Remote. Must be authorized to work in the United States (E-Verify).

Salary: $80,000 – $100,000 base + $15,000 – $20,000 annual commission + Equity

Company

VideaHealth is an AI-powered dental diagnosis solution spun out of MIT, aiming to improve the quality of care globally.

What you will do

• Manage end-to-end partner-sourced lead flow, including registration, routing, and conversion while competing for prime placement.
• Drive joint go-to-market strategies, account mapping, and project manage co-marketing campaigns.
• Act as the primary point of contact for a partner portfolio from onboarding through activation and escalation management.
• Develop partner success plans and deliver enablement materials such as trainings, battlecards, and certifications.
• Own partner economics, including reporting, invoicing, and fee/commission accuracy via HubSpot and Finance coordination.
• Maintain partner data integrity and deliver regular reporting on lead flow, pipeline, and partner health metrics.

Requirements

• 3 to 5 years of experience in partner success, channel operations, customer success, or revenue operations.
• Background in health tech, SaaS, or AI industries.
• Hands-on proficiency in HubSpot (deals, attribution, workflows, dashboards) and familiarity with Salesforce.
• Advanced data and spreadsheet skills for financial reconciliation and fee calculations.
• Excellent communication skills to bridge operational, technical, and business perspectives.
• Authorized to work in the United States (E-Verify).

Nice to have

• Experience in the dental or healthcare technology space.
• Familiarity with dental practice management systems and imaging software.
• Experience supporting channel, reseller, or integration partner programs in AI-driven products.
• Experience coordinating with Finance or AP on commission payments.

Culture & Benefits

• Competitive compensation and meaningful equity.
• Unlimited PTO.
• 100% company-paid dental and vision coverage.
• Generous medical contributions.
• Opportunity to work on AI that is actively used in real-world clinical settings.