Service Engineer

hirify.global delivers advanced market and trade surveillance solutions to financial institutions.

Overview

We are looking for a Service Engineer to help us ensure the stability, scalability, and performance of our services.

What you will do

• Monitor services, detect, register, and triage incidents.
• Resolve or escalate incidents to the appropriate teams.
• Fulfill service requests from our clients.
• Deploy software changes via GitLab CI/CD pipelines.

Requirements

• Linux: confident with the command line and system fundamentals.
• Computer networking: diagnostic tools such as ping, traceroute, mtr, netstat/ss, dig.
• Kubernetes & Docker: ability to explore a cluster, inspect pods/containers.
• GitLab / Git: working knowledge of Git workflows and key commands.
• Python: ability to read, write, and debug basic scripts.
• English: professional working proficiency (spoken and written)

Nice to have

• Hands-on experience with observability stacks such as ELK or LGTM.
• Familiarity with ITSM concepts (Incident, Problem, Service Request, Change, etc.).
• Experience working with Apache Airflow (especially for managing data pipelines).
• Basic knowledge of financial markets and trading workflows.

Culture & Benefits

• 24/7 shift-based schedule with adequate handover time.
• Flexible working arrangements: full remote, hybrid, or office-based, depending on your location and preferences.
• Competitive compensation, aligned with your experience, skillset, education, and local market standards.
• Regular performance reviews linked to salary adjustments.
• Medical insurance for you and immediate family members.
• Professional-development budget to support courses, certifications, and conferences.