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Program Manager - Principal (Payments Merchant Risk)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Luxembourg
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Program Manager - Principal (Payments Merchant Risk): Managing and reducing due diligence backlogs for merchant onboarding and monitoring with an accent on ODD governance, AML/compliance assessments, and operational transformation. Focus on leading backlog-reduction programs, designing KPI dashboards, improving processes with Lean/Six Sigma, and maintaining adherence to EU regulatory and card scheme requirements.

Location: Hybrid, Luxembourg - Bertrange

Company

hirify.global is a global payments technology company supporting business growth through secure payment solutions across five continents.

What you will do

  • Own and prioritize the ODD process for merchant periodic reviews, monitor KPIs, and implement backlog-reduction strategies.
  • Lead backlog-reduction initiatives by defining scope and timelines and coordinating cross-functional teams.
  • Oversee merchant risk, due diligence, AML, and compliance assessments.
  • Identify process inefficiencies and drive continuous improvement using Lean and Six Sigma methodologies.
  • Manage stakeholders, provide senior management updates, and align departmental priorities.
  • Build reports and dashboards, use data insights for process optimization, support audits, and maintain regulatory documentation.

Requirements

  • At least five years of experience in payments, risk, compliance, or operations, including operational backlog management or transformation projects.
  • Knowledge of merchant risk, AML/KYC, and fraud prevention.
  • Experience or familiarity with merchant onboarding or due diligence.
  • Proficiency with Jira or Asana and data analysis using Excel, SQL, or BI dashboards.
  • Familiarity with payment platforms and risk systems.

Culture & Benefits

  • Work in a global team of approximately 18,000 payments technology professionals.
  • Collaborate with colleagues from around the world on complex payments challenges.
  • Access extensive training opportunities and an empowering professional environment.
  • Work on initiatives focused on automation, process innovation, and measurable operational impact.

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