About the Company:
A fast-growing Sweepstakes Casino company focused on the US market.
Key Responsibilities: π Build and maintain long-term relationships with VIP players π Increase deposits, LTV, and player retention π Deliver personalized communication and exceptional customer experience π Collaborate with internal teams to improve the VIP journey π Analyze player behavior and performance metrics to optimize retention strategies
Requirements: π Proven experience in client retention within the Forex industry (mandatory) π Strong sales and customer retention skills π Experience in phone-based communication and negotiations π Fluent English (C1+) and Russian β both are mandatory