Director, Creative Operations

TL;DR

Director, Creative Operations (Creative/Operations): Defining and optimizing internal processes to scale creative production and team efficiency with an accent on resource management, workflow automation, and cross-functional collaboration. Focus on implementing AI-driven workflows, establishing career pathways, and solving complex operational challenges within a fast-paced agency environment.

Location: Must be based in the US, with a preference for candidates in the SF or LA area or those able to work West Coast hours.

Compensation: $150,000–$180,000

Company

hirify.global is a creative agency focused on delivering high-quality products and redefining best practices for clients.

What you will do

• Oversee day-to-day creative operations, ensuring effective resource allocation and project delivery.
• Evaluate and refine creative processes to improve efficiency, scalability, and adaptability.
• Drive AI implementation and adoption within team workflows and processes.
• Create and manage dashboards to analyze operational data and drive improvements.
• Facilitate onboarding processes to ensure new creative hires are set up for success.
• Collaborate with HR and leadership to develop career pathways, leveling, and management standards.

Requirements

• Must be based in the US or able to work West Coast hours.
• Significant experience in a digital creative agency or fast-paced creative tech organization.
• Background in Production, Program Management, Creative Resourcing, or People Operations.
• Ability to break down complex problems into actionable steps and streamlined processes.
• Strong communication and influence skills across cross-functional teams.
• Experience operating at both high-level strategy and day-to-day tactical levels.

Culture & Benefits

• Opportunity to shape the mission, vision, and values of a growing creative team.
• Active role in defining team rituals, events, and meeting strategies.
• Participation in quarterly and yearly business planning and strategy.
• Focus on professional development through career pathway documentation and management standards.