Data Monitoring Support Coordinator (Communications)

TL;DR

Data Monitoring Support Coordinator (Communications): Establishing and managing an agency-wide communication reporting structure and governance model for the European Space Agency with an accent on KPI definition, data collection workflows, and stakeholder coordination. Focus on designing standard reporting templates, refining consolidation processes, and producing a final operational framework.

Location: Frascati, Italy. Candidates must be eligible to live and work in the EU.

Company

hirify.global provides specialized staffing and consultancy services, currently supporting the European Space Agency (ESA).

What you will do

• Define the overall reporting structure, governance model, and common reporting categories for agency-wide communication.
• Develop reporting metrics and KPIs in alignment with Department goals to ensure consistency.
• Design standard reporting templates, graphical formats, and narrative summaries following ESA branding.
• Establish data collection workflows and procedures for handling missing or incomplete submissions.
• Coordinate consultations with communication offices to gather requirements and implement agreed processes.
• Conduct pilot reporting cycles and refine guidance materials for operational deployment.

Requirements

• Bachelor's degree in Communications, Marketing, Business Administration, Data Analytics, or Public Relations.
• Minimum 5 years of experience in communications, reporting, or stakeholder engagement.
• Proven track record in developing reporting frameworks, KPIs, and performance measurement systems.
• Advanced proficiency in Microsoft Excel and PowerPoint for creating complex dashboards and management summaries.
• Eligibility to live and work in the EU.
• Fluency in English, both written and spoken.

Nice to have

• Experience with data visualization tools such as Power BI, Tableau, or Looker Studio.
• Knowledge of the space sector, scientific organizations, or European institutions.

Culture & Benefits

• Engagement with high-profile projects for the European Space Agency.
• Commitment to diversity, inclusion, and equal opportunity employment.
• Initial part-time arrangement of 20 hours per week for a fixed 6-month period.