обновлено 5 дней назад
Senior Customer Success Architect (DevSecOps)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Customer Success Architect (DevSecOps): Driving adoption and technical maturity for high-value Enterprise and Government customers in Singapore with an accent on DevSecOps platform strategy and cloud architecture. Focus on transforming pre-sales plans into measurable success plans, solving complex technical escalations, and advising C-level stakeholders on application modernization.
Location: Must be a Singapore Citizen and based in Singapore
Company
is the intelligent orchestration platform for DevSecOps, trusted by over 50% of the Fortune 100 to ship secure software faster.
What you will do
- Serve as a strategic technical advisor for a portfolio of high-value Enterprise and Government accounts in Singapore.
- Translate ambiguous business goals into rigorous Customer Success Plans with quantifiable benefits and adoption milestones.
- Provide deep technical guidance on enterprise-scale CI/CD architecture, multi-cloud/hybrid strategies, and DevSecOps maturity models.
- Lead end-to-end resolution of critical, cross-functional account escalations and manage executive communication.
- Design and deliver technical enablement programs to close systemic maturity gaps across a portfolio.
- Advise customer executives on TCO, compliance, and the business case for platform consolidation.
Requirements
- Must be a Singapore Citizen and based in Singapore.
- Mandatory English and Chinese (Mandarin) proficiency.
- Hands-on experience building and owning end-to-end CI/CD pipelines, including pipeline as code and multi-stage design.
- Proven track record in technical customer-facing roles (TAM, Pre-sales, Consulting) across domains like Government, Banking, or Telecom.
- Deep expertise in DevSecOps practices (SAST, DAST, SCA) and Git workflows (Trunk-based, GitFlow).
- Experience with Infrastructure as Code, GitOps, and identity/secrets management in regulated environments.
Culture & Benefits
- Fully remote work environment with asynchronous operations.
- Flexible Paid Time Off (PTO).
- Equity compensation and Employee Stock Purchase Plan.
- Growth and Development Fund for continuous learning.
- Comprehensive health, finance, and well-being benefits.
- Inclusive culture with Team Member Resource Groups.
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