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Application Specialist – Business Resiliency (Salesforce)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Romania
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR
Application Specialist – Business Resiliency (Salesforce): Developing, configuring, deploying, and supporting business resiliency applications including Salesforce/Fusion, Everbridge, Power BI, and a mobile app with an accent on software delivery, troubleshooting, and stakeholder collaboration. Focus on designing technical enhancements, resolving escalated issues, monitoring system performance, and promoting SDLC best practices.

Location: Cluj-Napoca, Romania; hybrid work with at least three days per week in the office

Company

hirify.global is a global risk, reinsurance, capital, people, investments, and management consulting company serving clients in 130 countries.

What you will do

  • Develop, configure, maintain, test, debug, and deploy Business Resiliency Management applications and tools, including Salesforce/Fusion, Everbridge, Power BI, and a mobile app.
  • Design and build small technical modules and enhancements in line with project plans and delivery timelines.
  • Promote application updates through the MMC System Development Lifecycle methodology.
  • Troubleshoot coding and configuration issues, support defect remediation, and drive continuous improvement.
  • Provide technical support for escalated issues and collaborate with the help desk to ensure timely resolution.
  • Monitor support trends, contribute to project plans and software roadmaps, and mentor other analysts.

Requirements

  • At least three years of experience in software configuration and development.
  • Strong experience with Salesforce/Fusion and Everbridge.
  • Knowledge of Business Resiliency or experience in risk management, compliance, or audit environments.
  • Proficiency with SDLC/ALM tools such as JIRA, Azure DevOps, and Planview.
  • Strong analytical, problem-solving, organizational, project management, communication, and interpersonal skills.
  • Professional proficiency in English and availability to work from the Cluj-Napoca office at least three days per week.

Culture & Benefits

  • Work in a multinational environment with regular collaboration across countries.
  • Access professional development and learning opportunities through the Marsh Tech Cluj Hub.
  • Contribute to high-impact initiatives and influence information systems strategy.
  • Work in an inclusive environment with supportive leaders and opportunities to create new solutions.
  • Receive a range of benefits and rewards focused on employee well-being.

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