2 месяца назад
Wellbeing Coordinator (Customer Success)
3 333 - 5 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Wellbeing Coordinator (Customer Success): Leading regional programming and operations for the Microsoft partnership to drive wellbeing goals with an accent on strategic alignment and end-to-end program delivery. Focus on managing stakeholder relationships, event logistics, and data-driven impact reporting across the Middle East and Africa.
Location: Irbid, Jordan (Must be based in or able to work core hours across UTC+2 to +4)
Salary: $40,000–$60,000
Company
AI-powered behavior change technology company focused on ending the stress and burnout epidemic.
What you will do
- Lead regional program strategy and planning aligned with Microsoft's priorities and Thrive's global wellbeing strategy.
- Serve as the primary regional point of contact, building relationships with Microsoft regional leaders and wellbeing champions.
- Own regional program delivery end-to-end, from intake and stakeholder discovery through logistics and content coordination.
- Track engagement, impact, and risk indicators using data and stakeholder feedback.
- Partner with the regional Health & Wellness Coach to coordinate shared program goals.
- Report progress and insights to leadership, proactively improving programming and flagging risks.
Requirements
- 3+ years of experience in program coordination, employee wellbeing, HR, or Customer Success.
- Strong project and event management skills with the ability to run multiple initiatives simultaneously.
- Experience operating in a co-delivery or partnership model.
- International experience working across regions in a complex, virtual environment.
- Based in or able to work core hours across UTC+2 to +4 with genuine familiarity with the Middle East region.
Nice to have
- Analytical approach to tracking metrics and turning data into actionable insights.
- Cultural awareness with a focus on inclusivity and accessibility in program design.
- Ability to operate confidently in ambiguity and navigate grey areas.
Culture & Benefits
- Mission-driven impact contributing to global mental resilience.
- Comprehensive compensation package including medical, dental, and vision coverage.
- Retirement program and professional growth opportunities.
- Paid time-off programs, including "Thrive Time" for recharging after intense project periods.
- Supportive, human-centric work environment focused on wellness.
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