PSP Onboarding Specialist (Fintech)

TL;DR

PSP Onboarding Specialist (Fintech): Leading the full onboarding process for APM providers and acquiring banks with an accent on technical coordination, contract negotiation, and partner integration. Focus on managing multiple onboarding cycles, optimizing partner satisfaction, and ensuring seamless collaboration within the payment ecosystem.

Location: Hybrid, based in Riga, Latvia

Salary: 2000–3000 EUR netto

Company

A fintech company specializing in online payment processing solutions, including credit card transactions and white-label prepaid/debit card programs for e-commerce merchants.

What you will do

• Lead the end-to-end onboarding process for APM providers and acquiring banks, from initial contact to technical setup and launch.
• Negotiate business and contract terms with partners throughout the onboarding lifecycle.
• Maintain regular communication with partners to resolve issues and keep projects on track.
• Track and report on onboarding status, timelines, and potential delays.
• Develop and implement strategies to enhance partner satisfaction and retention.
• Represent the company at industry events, conferences, and partner meetings.

Requirements

• English: C1 required
• Russian: C1 required
• Experience in Fintech, specifically in partner onboarding or account management roles.
• Solid understanding of the payments ecosystem, including acquiring, APMs, and payment gateways.
• Proven experience managing onboarding cycles, including technical coordination and commercial negotiation.
• Proficiency in CRM software and project management tools.

Culture & Benefits

• Opportunity to shape and grow a payment partner network in a fast-growing fintech environment.
• Direct exposure to global payment trends and key industry players.
• Collaborative and dynamic team culture.
• Competitive compensation package.