Solutions Consultant (AI)

TL;DR

Solutions Consultant (AI/SaaS): Designing and presenting tailored technical solutions for customer experience intelligence with an accent on translating business problems into platform capabilities. Focus on leading product demonstrations, executing Proof of Concepts (POCs), and managing the technical aspects of complex B2B sales cycles.

Location: On-site in Riyadh, Saudi Arabia

Company

hirify.global is an AI-native platform for customer experience (CX) intelligence that autonomously manages customer lifecycles from engagement to growth.

What you will do

• Translate product knowledge into real-world customer solutions and use cases.
• Partner with Sales to design solutions addressing both technical and business challenges.
• Lead product demonstrations, workshops, and presentations for prospective clients.
• Own and execute Proof of Concepts (POCs) to ensure customers experience tangible value.
• Support complex sales cycles by managing RFIs, RFPs, and detailed technical queries.
• Act as a bridge between customers and internal Product, Engineering, and Marketing teams.

Requirements

• 2+ years of experience in Solutions Consulting, Pre-Sales, Sales Ops, or Account Management within B2B SaaS.
• Bilingual proficiency in Arabic and English is required.
• Must be based in or able to work on-site in Riyadh, Saudi Arabia.
• Proven ability to present technical concepts confidently to senior stakeholders.
• Proficiency with tools such as HubSpot, PowerPoint, and Excel.

Culture & Benefits

• Opportunity to work in a high-stakes environment with government entities and large enterprises.
• Collaborative culture across Sales, Product, and Customer Success teams.
• Impactful role shaping how the market understands an AI-native CX platform.

Hiring process

• Screening call with Talent Acquisition.
• Technical interview with the hiring manager.
• Presentation of a mock RFP to the hiring manager and a teammate.