Associate Program Analyst I (Cybersecurity)

Location: Saipan, Northern Mariana Islands

Company

hirify.global is a global leader in human- and agent-centric cybersecurity, protecting how people, data, and AI agents connect across email, cloud, and collaboration tools.

What you will do

• Perform daily monitoring and initial triage of supported customer systems using documented playbooks and escalation criteria.
• Manage the lifecycle of service and change requests, ensuring accurate and timely completion.
• Maintain comprehensive customer documentation, case notes, and operational records to ensure program continuity and auditability.
• Collect and validate data for recurring reports, metrics, and basic trend analysis.
• Support policy configuration, testing, implementation, and validation activities.
• Participate in an after-hours or weekend on-call rotation and travel to customer sites when required.

Requirements

• Bachelor's degree or equivalent practical experience in information systems, cybersecurity, business, data analytics, or a related field.
• 0-2 years of professional experience; internships, academic projects, or military experience are considered.
• Strong attention to detail and the ability to consistently follow documented procedures.
• Foundational analytical and problem-solving skills to recognize patterns and identify escalation needs.
• Effective written and verbal communication skills with a professional, customer-focused approach.
• Basic proficiency with Microsoft Office productivity tools.

Culture & Benefits

• Competitive compensation and comprehensive benefits package.
• Flexible work environment and opportunities for career success on your own terms.
• Annual wellness and community outreach days.
• Global collaboration and networking opportunities within a distributed team.
• Culture rooted in BRAVE values: Bold, Responsive, Accountable, Visionary, and Exceptional.