Customer Success Engineer (Cybersecurity)

Location: Ghent, Belgium

Company

hirify.global is a developer-first security company building products that reduce real risk and automate security workflows to make security less disruptive for development teams.

What you will do

• Engage with at-risk accounts to prevent churn and maximize customer value.
• Drive product adoption through onboarding and deployment for new clients.
• Debug and resolve complex technical workflow issues.
• Deliver training sessions to customer teams.
• Collaborate with the product team by sharing customer insights.

Requirements

• Medior experience in technical support, technical account management, or similar roles.
• Ability to debug and investigate technical workflows.
• Strong communication skills and a proactive "get stuff done" attitude.
• Comfortable working independently and managing multiple priorities.
• Fluent English proficiency.
• Location: Must be based in Ghent, Belgium.

Culture & Benefits

• High-impact position in a fast-growing startup environment.
• Rapid growth of responsibilities and ownership.
• Open and informal company culture.
• Flexibility in working hours.