Account Manager (Mortgage)

TL;DR

Account Manager (Mortgage): Managing client relationships and facilitating process change management for mortgage lenders using an AI-driven automation platform with an accent on strategic planning, product training, and sales support. Focus on driving platform adoption, managing complex client projects, and ensuring consistent service delivery while traveling domestically to support key accounts.

Location: Must be based in the US with ~25% domestic travel required.

Salary: $120,000–$150,000 + commission + equity + benefits.

Company

hirify.global is an AI-powered fintech platform that helps lenders automate workflows and streamline credit application processing with high accuracy.

What you will do

• Facilitate weekly in-person client meetings to build relationships and drive change management.
• Identify opportunities to adjust client processes to maximize platform footprint.
• Serve as the central point of contact for an assigned customer base.
• Coordinate with internal teams to ensure consistent service and timely product delivery.
• Collaborate with the sales team to reach prospective clients and support renewals.
• Forecast and track account metrics while managing multiple clients concurrently.

Requirements

• Must be based in the US and available for ~25% domestic travel.
• Bachelor's degree in business or a related field.
• 4+ years of experience in the mortgage industry and related processes.
• Proven track record in upselling, cross-selling, and renewals.
• Strong ability to influence process change management and manage multiple projects simultaneously.
• Excellent communication, presentation, and negotiation skills.

Nice to have

• Understanding of API-based work.
• B2B FinTech experience.
• Experience in a hypergrowth startup environment.
• Proficiency with Salesforce.

Culture & Benefits

• Remote-first company culture focused on empathy, curiosity, humility, and ownership.
• Opportunities for professional growth and taking ownership of work.
• Inclusive workplace committed to diversity and equal opportunity.
• Comprehensive benefits package including equity and commission.