Global Office Manager (Fintech)

TL;DR

Global Office Manager (Fintech): Managing the end-to-end setup and operational handoff of physical hubs across the US and LatAm with an accent on site selection, vendor management, and brand alignment. Focus on scaling the physical footprint, coordinating construction/renovations, and ensuring consistent operational standards across international markets.

Location: Must be based in Mexico City or Bogotá, with flexibility to travel up to 50% of the time to launch markets in the US and LatAm.

Company

A hyper-growth Series B fintech building an AI-powered financial ecosystem for Latin immigrants in the U.S.

What you will do

• Scout, evaluate, and select sites for new hubs across target markets, balancing cost and community fit.
• Lead full buildout processes including permitting, design, construction, and technology setup.
• Source and manage vendors and contractors across all stages of hub establishment.
• Own hub budgets and timelines, ensuring projects remain on track and risks are escalated early.
• Manage existing hubs to ensure they run smoothly and reflect consistent brand and cultural standards.
• Develop a repeatable playbook for hub setup to support future network scaling.

Requirements

• Based in Mexico City or Bogotá.
• 5+ years of experience in workplace, facilities, or site operations, including at least one full buildout.
• Bilingual proficiency in English and Spanish strongly preferred.
• Ability to travel extensively (up to 50%) across the U.S. and Latin America.
• Proficiency with Notion, ClickUp, and other project management platforms.
• Strong project management skills with the ability to juggle multiple sites simultaneously.

Nice to have

• Experience in hospitality, workplace experience, or other people-facing roles.
• Experience working in a fast-moving startup environment.

Culture & Benefits

• Competitive salary, annual performance bonus, and initial stock options grant.
• Comprehensive health, dental, and vision plans.
• Unlimited PTO and paid parental leave.
• Remote work environment with hybrid opportunities in major hub cities.
• Empowering growth opportunities in a dynamic, entrepreneurial culture.